Effective Date: 20th December, 2025

At Royal Blue Guest House, your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

1. Information We Collect
We may collect the following types of personal information when you interact with us:
• Contact details: Name, phone number, email address
• Booking information: Dates of stay, room preferences, payment details
• Identification: Passport or Ghana Card number
• Communication records: Emails, messages, or feedback you share with us
• Website usage data: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information
We use your information to:
• Process and confirm reservations
• Communicate with you before, during, and after your stay
• Improve our services and guest experience
• Comply with legal obligations and local regulations
• Send promotional offers (only with your consent)

3. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Trusted service providers (e.g., payment processors, booking platforms)
- Government authorities when required by law
- Our internal team for operational purposes

4. Data Security
We take reasonable steps to protect your data from unauthorized access, loss, or misuse. This includes secure systems, limited access, and regular monitoring.

5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us using the details below.

6. Cookies
Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

8. How to Cancel
To cancel or modify your reservation, please contact us via:
Email: info@royalblueguesthouse.com
Phone: +233 59 893 1159
Address: Royal Blue Guest House, Marsly Close - West Fijai (Behind Fire Service)